With the V2 update, Member Splash moved from two separate menu bars to a single, unified navigation bar at the top of your Dashboard. Everything you need, from membership records to financial reports, is now organized into one set of dropdown menus, with your key stats and tools surfaced right on the Dashboard itself.

Your current plan appears in the top bar. For clubs on a plan below Premium, the plan badge includes an Upgrade option. Select Upgrade to open a confirmation dialog showing the club, current plan, and what happens next. Confirm in the dialog to send the request. Only club admins can submit a request, and Super Admins can't request an upgrade. A club can have one open request within a 30-day period. While a request is open, the badge shows Requested; hover over it to see who submitted the request and when. Any club admin can withdraw an open request from the Requested card or the phone menu. After it's withdrawn, the button reads Upgrade again.

Takes you back to your home Dashboard at any time.

- Users
- User Roles
- Audit Logs
- Automations
- Data Import 🔒 (Member Splash staff only)

Use this menu to manage who has access to your site and what they're allowed to do, review a log of account activity, and set up Automations that run actions for you when something happens on your site.

- Accounts
- Members
- Account Notes

This is where you'll manage your Account and Member database and review account notes.

- Media Library
- Gravity Forms
- GravityKit
- GP Booking
- Events
- Posts
- Pages
- Widgets
- Menus
- Theme Options 🔒(Member Splash staff only)
- Plugins 🔒(Member Splash staff only)

This is your hub for managing everything members see on your site, from pages and photos to forms and events.

- Email Accounts
- Email Campaigns
- Announcements
- Text Messaging (Premium plan only)
- Messages
- News Tickers
- Push Notifications
- Mobile App
- MailChimp

Your hub for reaching members, whether that's email campaigns, text messages, in-app announcements, push notifications, or news tickers on your site. Text Messaging is included with the Premium plan.

- Checkin
- Photos
- Visits
- Lost & Found

Check members in, upload photos at the front desk, review your Visits Report, and keep track of lost and found items.

- Shifts
- My Schedule
- Time-Off Requests
- Time Logs
- Audit Log

Manage staff schedules, shifts, and time-off requests.

- Facilities
- Reservations List
- Calendar
- Programs & Events

Create your Facility Groups and Facilities, view existing reservations, use the calendar to book reservations for members, and enter Programs & Events, which take priority over a member's ability to make a reservation.

- New Order
- View POS Orders
- Items

Available for Essentials and Premium customers. Use this menu to ring up sales and manage your POS items.

- Sales Summary
- Sales Details
- Orders
- Payments
- Recurring Billing
- Offline Payment
- Create Invoices
- View Invoices
- Credit Card Terminals
- Batch Reports
- Splash Card Balances
- Products (this is where you'll build products like membership products, bond or initiation fees, guest passes and more)

Your reporting and billing home base. This is also where you'll find your integrated Credit Card Terminal settings.

General site settings.

Just below the main navigation bar, you'll find shortcuts to:

- MS University – training resources for you and your staff
- Support Hub – our Help Center
- Community Group – connect with other Member Splash clubs
- Submit a Ticket – reach our support team directly

The Dashboard itself is made up of widgets. Click the Customize button in the top right corner to open the Widget Library, where you can add, remove, or rearrange widgets. Widgets are organized into categories (Members, Accounts, Finances, Usage, Community, Other) and Global, My Site, and Community tabs.

- Member Stats (Members) – Total members, paid vs. unpaid, and a breakdown by member type.
- Paid Members (Members) – Total members with a paid status (guests excluded).
- Revenue (Finances) – Net sales year-to-date (forms, POS, day use).
- Revenue by Category (Finances) – Net sales broken down by fee type, membership, team, reservations, etc.
- Visits (Usage) – Check-ins so far this year.
- Paid Accounts (Accounts) – Active accounts in paid status.
- Reservations (Usage) – Reservation activity: today, the next 7 days, this month, and year-to-date.
- Recent Activity (Usage) – Latest changes from the audit log.
- Weather (Other) – Current conditions and a 7-day forecast based on your club's saved location. The widget also works with Canadian and other non-U.S. saved locations through a worldwide weather-source fallback. If no club location is set, Member Splash prompts an admin to set it. The widget appears on the Dashboard and, where added, the public site.
- Community Forum (Community) – Latest feature requests and feedback from the community forum.
- Poseidon AI Agent (Other) – Ask the embedded AI assistant general questions about using Member Splash.
- Members by Type (Members) – Breakdown of members across member types.
- Accounts Overview (Accounts) – Account counts by type as a tile grid, with total per type and unpaid/pending flags.
- Accounts by Status (Accounts) – Account counts by type in a sortable table: paid, unpaid, pending, total.

Because widgets can be customized and rearranged, your Dashboard layout may look slightly different from the screenshots in this article, that's expected.