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How to Manage Admin Users

How to find, filter, add, edit, and delete admin and staff Users from the Admin > Users screen.

To give board members or staff access to the admin side of Member Splash, create a User for them. Users are separate from member accounts; they are for anyone who needs to log in and manage the site.

Finding Users

  • Go to Admin > Users.

  • Use the view toggle to see users as a list or as a grid grouped by role.

  • Use the Search users… box to find a user.

  • In list view, click Columns to choose which columns display.

  • In list view, click switch next to a user to log in as them, the pencil icon to edit them, or the trash icon to archive them.

  • In grid view, each user card has Edit, Photo, Switch to, and Archive actions, and shows when the user last logged in.

Filtering Users

  • On Admin > Users, click Filters to narrow the list by:

    • Role: the user roles configured for your site (for example, Staff, Manager, Board)

    • Has logged in: Any, Yes, or No

  • Click Save as view to save a filter for later. Saved views appear in the dropdown that defaults to All users.

  • Click Clear all to reset filters.

Adding a User

  • Go to Admin > Users and click Add User in the top right. The Add user window opens.

  • Optionally add a photo: upload an image or take one with the camera.

  • Username: at least 4 characters. Usernames must be unique. If you use a title like "Treasurer", add your club's initials, for example "MSTreasurer".

  • Email (optional): required if the user's role includes Support capabilities, since this address receives support replies.

  • Display name

  • Role: select from your site's roles, including any custom roles. Role names with spaces (for example, Board Member) work normally.

  • Password: must have at least 8 characters, one lowercase letter, one uppercase letter, one number, and one special character. A checklist under the field shows which rules are met.

  • Click Create user to save, or Cancel to close without saving.

Note: The Add user and Edit user windows have one Email field. There is no separate Communications Email field.

Editing a User

  • Go to Admin > Users and click the pencil icon (or Edit on the card) next to the user.

  • In the Edit user window, update the Username, First name, Last name, Display name (required), Email, Role, or New password (leave blank to keep the current password).

  • Click Save. Standard roles and custom multi-word roles both save correctly.

Removing a User (Archive)

  • Go to Admin > Users and click the trash icon (or Archive on the card) next to the user, then confirm.

  • If the user is not tied to a membership account, they are archived: they can no longer log in, but nothing they created (pages, media, notes, products) is deleted.

  • If the user is tied to a membership account, the button says Revert to member: their role changes back to member and they leave the admin users list.

  • To bring back an archived user, click Show archived users at the bottom of the list, then click Restore.

  • Click Show deleted users to see users that were deleted, with the date and who deleted them.

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