The waiver kiosk lets Day Use guests sign liability waivers on their own before they check in. You set it up once on a tablet at your entrance, and guests use it without help from staff.
Set Up the Kiosk
When you turn on Day Use Passes, a page called Daily Use Waiver is created and published for you. It uses the [DAY-USE-WAIVER] shortcode.
Make sure Day Use Passes is on: go to Settings → Day Use Passes → General and check that Enable Day Use Passes is on. If it's off, the kiosk page is blank.
Find the Daily Use Waiver page in Content → Pages and copy its URL. [Confirm location: Content → Pages or WordPress → Pages.]
Open that URL on a tablet or monitor at your entrance.
Optional: make a QR code for the URL so guests can sign on their own phones.
TIP: You can rename the page or change its URL. The kiosk content can't be edited, so it will always show the waiver.
What Guests See
Find the reservation. The guest enters the phone number they used at purchase. If they have more than one reservation, they choose the right one by confirmation code.
Review the party. The screen lists everyone on the reservation with their name, pass type, and whether they've already signed.
Sign. The guest reads the waiver and taps I Agree for each person. Adults sign for themselves and for children in their party.
Done. Once everyone has signed, the guest sees a confirmation and your check-in instructions, then heads to the front desk.
Customize the Waiver and Instructions
Waiver Text
Go to Settings → Day Use Passes → Waiver. Enter your waiver language in Custom waiver text, or leave it blank to use the platform default. Click View Platform Default to see the default text.
Use plain text. Line breaks are kept.
Keep it short. Guests at a kiosk won't read pages of legal text.
Have your attorney review the language before you use it.
Check-In Instructions
Go to Settings → Day Use Passes → Branding and fill in Check-in instructions. Use it to send guests to the front desk, share pool rules, or list your hours. These instructions show [confirm: after purchase, after signing the waiver, or both].
For all Day Use settings, see Settings: Day Use Passes.
Waiver Records
Every signature is saved with the pass holder's name, the date and time, the device's IP address, and a record of the exact waiver text shown. If you change your waiver later, older signatures still match the version each person agreed to.
To see waiver history, go to [confirm location, for example Admin → Audit Logs → Guest Passes].
Troubleshooting
"No completed passes found for that visit ID"
The phone number or confirmation code doesn't match a paid reservation.
Ask the guest for the phone number they used when buying.
Check that the confirmation code is 6 characters (for example, E82B7A).
Check that their payment went through in
The kiosk page is blank
Check that Enable Day Use Passes is on in Settings → Day Use Passes → General.
Make sure you're using the Daily Use Waiver page URL.
Hard-refresh the browser: Cmd+Shift+R on Mac or Ctrl+Shift+R on Windows.
The waiver text didn't update
Hard-refresh the kiosk page. If your site uses a caching plugin, clear the page cache.
Best Practices
Test before opening day. Have staff go through the kiosk start to finish.
Put it on the way to check-in. Guests should pass the kiosk before they reach the front desk.
Add a sign, such as "Sign your waiver here before checking in."
Use a dedicated, mounted tablet so guests can't wander off to other apps or pages.
Update your check-in instructions each season with current hours and rules.