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Day Use Passes — Admin Setup Guide

How to configure Day Use Passes settings including pricing tiers, capacity limits, season limits, waiver text, branding, and the purchase form.

Day Use Passes — Admin Setup Guide

Configure Day Use Passes from MemberSplash Admin → Day Use → Settings. Settings are organized into tabs.


General Tab

Enable or Disable Day Use Passes

Use the Enable Day Use Passes toggle to turn the feature on or off. When disabled:

  • The [DAY-USE] and [DAY-USE-WAIVER] shortcodes show nothing to guests

  • No passes can be purchased

  • Admin management pages remain accessible

Shortcodes

Copy-paste buttons for both shortcodes are available here:

  • [DAY-USE] — guest purchase form

  • [DAY-USE-WAIVER] — waiver signing kiosk

Both pages are created automatically when Day Use Passes is first activated and appear in WordPress → Pages.

Branding

Customize the text guests see throughout the purchase flow and confirmation emails.

Field

Description

Example

Club Name

Used in email headers and confirmation screens

Orchard Hill Swim Club

Product Label

Replaces "pass" throughout the UI

Swim Pass, Guest Pass

Hero Message

Large headline on the purchase form

Get a Day Pass to the Pool

Check-In Instructions

Shown after a guest signs their waiver

Please check in at the front desk with your confirmation code

Support Contact Info

Shown on the purchase form

Questions? Email [email protected]


Tiers Tab

Create and manage pricing tiers. Each tier has a label, price, and optional sort order.

Create a Tier

  1. Enter a label (e.g., Adult, Child, Senior)

  2. Enter a price (e.g., 15.00)

  3. Optionally set a sort order — tiers display lowest-to-highest on the purchase form

  4. Click Create

Edit a Tier

  1. Click the tier name

  2. Update the label, price, or sort order

  3. Click Save

Delete a Tier

Click Delete. Tiers that have been purchased cannot be deleted.

Example Tier Configuration

Label

Price

Sort Order

Child (under 12)

$8.00

1

Senior

$12.00

2

Adult

$15.00

3


Purchase Form Tab

Require Email Address

When enabled, guests must enter an email before checkout. Email is used for confirmation delivery. Phone is the primary guest identifier for check-in and reschedule.

Require Mailing Address

When enabled, guests must enter street, city, state (2-letter), and ZIP before checkout.

Welcome Message

Optional headline shown at the top of the purchase form. Example: "Welcome! Purchase your day pass below."


Waiver Tab

Enter the liability waiver language guests must agree to before purchase and at the kiosk. Leave blank to use the MemberSplash platform default.

Tips:

  • Plain text works best — line breaks are preserved

  • Keep it concise — guests at a kiosk won't read pages of text

  • Have your legal counsel review the language before publishing

Note: Each waiver record captures a fingerprint of the exact waiver text shown at the time of signing. If you update the text later, older signatures remain verifiable against the version that was in effect when they signed.


Limits Tab

Per-Person Season Limit

Maximum passes one guest can purchase in a season. Set to 0 for unlimited. The system blocks any purchase that would put a guest over this limit.

Club-Wide Season Cap

Total passes the club will sell in one season across all guests. Set to 0 for unlimited.


Capacity Tab

Enable Daily Capacity Limits

Toggle on to activate the daily capacity system. When off, unlimited passes can be purchased for any date.

Weekday Capacity

Maximum passes sold per weekday (Monday–Friday). Set to 0 for unlimited.

Weekend Capacity

Maximum passes sold per weekend day (Saturday–Sunday). Set to 0 for unlimited.

Per-Date Overrides

Override the default weekday/weekend limits for specific dates — useful for holidays, special events, or blackout days. Per-date overrides take precedence over the defaults.

To add an override: enter the date (YYYY-MM-DD) and capacity, then click Add.
To remove an override: click Delete on that row.

How Capacity Enforcement Works

  1. Guest selects a date during checkout

  2. System checks available spots for that date

  3. Active checkouts in progress count against capacity — not just completed purchases — so no spot is ever double-sold

  4. Fully booked dates are greyed out in the date picker

  5. Capacity is verified again when the purchase completes


Management Tabs

Tab

What you can see

Guests

All guest records: name, phone, email, total purchases

Purchases

All transactions: tier, price, quantity, date, confirmation code, payment status

Check-Ins

Attendance log: guest name, date, time, staff member, re-entry flag

Use these tabs to audit activity, resolve support issues, and verify attendance.


Related Articles

  • Day Use Passes — Overview

  • Day Use Passes — Guest Purchase Flow

  • Day Use Passes — Waiver Kiosk Guide

  • Day Use Passes — Front Desk Check-In Guide

  • Day Use Passes — Self-Service Reschedule

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