This guide walks you through setting up Day Use Passes so non-members can buy single-visit passes online. For a description of every field, see Settings: Day Use Passes.
All settings are in Settings → Day Use Passes, under Site in the left menu. They're organized into tabs: General, Tiers, Purchase Form, Waiver, Branding, and Limits.
Step 1: Turn On Day Use Passes
On the General tab, turn on Enable Day Use Passes.
Two pages are created and published for you: a purchase page with the
[DAY-USE]shortcode and a waiver kiosk page called Daily Use Waiver with the[DAY-USE-WAIVER]shortcode. Find them in Content → Pages.To put either one on another page, click the copy icon next to the shortcode and paste it there.
When Day Use Passes is off, both pages show nothing and no passes can be bought. You can still see your admin records.
Step 2: Set Up Pricing Tiers
Tiers are the pass types guests choose from, such as Adult, Child, or Senior.
On the Tiers tab, click + Add Tier.
Enter a Label and a Price.
Optional: enter a Sort Order. Tiers show from lowest to highest number on the purchase page.
Click Create.
To change a tier, click its name, make your changes, and click Save. To remove one, click Delete. Tiers that have already been bought can't be deleted.
Example:
Label | Price | Sort Order |
Child (under 12) | $8.00 | 1 |
Senior | $12.00 | 2 |
Adult | $15.00 | 3 |
Step 3: Set Up the Purchase Form
On the Purchase Form tab:
Require mailing address: guests must enter a street, city, state, and ZIP code.
Welcome message (optional): shown at the top of the purchase form, for example "Welcome! Purchase your day pass below."
Step 4: Add Your Waiver
On the Waiver tab, enter your waiver language in Custom waiver text, or leave it blank to use the platform default. Click View Platform Default to see it. Guests agree to the waiver at the kiosk.
Have your attorney review your waiver language. For kiosk setup and waiver records, see Day Use Passes — Waiver Kiosk Guide.
Step 5: Add Your Branding
On the Branding tab, fill in the text guests see. Leave any field blank to skip it.
Field | Where it shows | Example |
Club name | Header of the purchase page and emails | Orchard Hill Swim Club |
Product label | [Confirm: below the club name, or in place of the word "pass"] | Swim Pass |
Hero message | Large headline at the top of the purchase page | Get a Day Pass to the Pool |
Check-in instructions | [Confirm: after purchase, after signing the waiver, or both] | Check in at the front desk with your confirmation code. |
Support text | [Confirm: purchase page or bottom of the confirmation screen] | Questions? Email [email protected] |
Step 6: Set Limits
On the Limits tab:
Season Limits
Per-person season limit: the most passes one guest can buy in a season. Purchases that would go over it are blocked.
Club season cap: the most passes your club will sell in a season, across all guests.
Set either one to 0 for no limit.
Daily Capacity
Turn on Enable daily capacity limits to have guests pick a visit date when they buy. Then set:
Weekday capacity: the most passes sold for each day Monday to Friday.
Weekend capacity: the most passes sold for each Saturday and Sunday.
Per-date overrides: a different limit for a specific date, such as a holiday or special event. Enter the date and capacity, then click Add. Click Delete to remove one. Overrides take priority over the weekday and weekend limits.
Set weekday or weekend capacity to 0 for no limit.
When daily capacity is on, full dates are greyed out for guests. Guests who are in the middle of checking out also count toward capacity, so the same spot is never sold twice.
Step 7: Test Before You Launch
Buy a pass yourself on the purchase page, sign the waiver at the kiosk, and check the confirmation email before you share the page with guests.
Viewing Guests, Purchases, and Check-Ins
Go to [confirm location] to see:
Guests: each guest's name, phone, email, and total purchases.
Purchases: each sale's tier, price, quantity, date, confirmation code, and payment status.
Check-Ins: each visit's guest name, date, time, staff member, and whether it was a re-entry.