Here's what your members see when they pay online, whether it's yearly dues or Point of Sale charges on their account. Use it to walk a family through paying.
How a member pays dues online
The member logs in to their account on your club's website.
They go to Payments and click Make a Payment.
They check the items they want to pay. Nothing is pre-selected, and a $0 payment can't be submitted.
They pick a payment method your club allows and submit.
How a member pays Point of Sale bills
Point of Sale charges go on an order, and orders roll up into a bill. How orders roll up
The member logs in and goes to Unpaid Charges to see what they owe. Clicking a bill shows every order on it.
They go to Payments and click Make a Payment.
They check the bills they want to pay. They can leave others for later.
They choose a payment method and submit.
💡 Want members to pay every open bill at once? Go to Settings > Invoice Settings and turn on Make open bills required.
If a member has trouble paying, they should contact your club. You can reach our support team Monday to Friday, 6am to 6pm ET.