Announcements pop up for members while they're logged in to your club site, so they see your news without checking email. Use them for reminders, updates, or quick polls.
Prefer to watch?
Create an announcement
Go to Communications > Announcements and click New Announcement in the top right.
Pick a type:
Pop-up shows a message, with a Vertical, Horizontal, or Toast (a strip at the bottom of the page) layout.
Feedback collects answers, as Open answers (up to five questions) or a Poll (up to six options).
Click Continue. You can't change the type after this, so if you need a different one later, create a new announcement.
Enter a Title (up to 80 characters) and Message (up to 500 characters), pick an accent color, and add an image if it's a pop-up. Your work saves as you go.
For a pop-up, add up to two buttons, each with a Button label and URL. For feedback, type your questions or poll options.
Choose who sees it with Account Types, Account Tags, and Account Payment Status. Leave them empty to show it to everyone.
Pick a Show frequency:
Show once: each member sees it one time.
Until member acts: keeps showing until they click a button or submit. Pop-ups need at least one button for this.
Every page load: shows on every page (pop-ups only).
Under Timing, choose Active now, or Scheduled with a start and end date.
Click Publish.
Find and manage your announcements
Go to Communications > Announcements. The tabs sort your announcements into All, Active, Scheduled, Draft, and Archived, with a count on each tab.
Each announcement shows its image, title, and type and layout (for example, Pop-up · Vertical), along with:
Status: for example Active, Draft, or Paused
Viewed: the percent of eligible accounts that have seen it
Engagement: the percent that clicked a button
Created: how long ago it was made
From each announcement you can:
Click Preview to see it the way members will.
Click Stats to see who has seen it (see below). Stats aren't available for drafts.
Click the ... menu to:
Details: open the announcement's settings.
Duplicate: make a copy to reuse, for example to change the type.
Resume: show a paused announcement to members again.
Archive: stop showing it and move it to the Archived tab.
Delete: remove it permanently.
Use the controls in the top right to work with the list:
Search: search by title.
View: switch between card view and table view.
Export: download your announcements.
Refresh: update the numbers.
See how it's doing
Click Stats on an announcement. Three cards at the top show:
Viewed of eligible accounts: how many accounts have seen it, out of all the accounts it targets
Action Clicks: how many times members clicked a button
Engagement: the percent of viewers who clicked
Below the cards, Recipients lists each member who has seen it, with their account number, Status, when they Viewed it, and when they Clicked. Use the Status menu to filter the list, and Rows per page to show more.
For feedback announcements, click a row to read that member's answers.
💡 Don't see Announcements? Your role needs the Announcements permission. A board member can turn it on in Admin > User Roles.