What Is a Splash Card?
A Splash Card is a prepaid balance you use to pay at your club's snack bar or point of sale. It's a virtual card, with nothing physical to carry. You can create several cards, such as a "Kids Card" and a "Family Card," and link each one to members of your household. You manage all of them from your account.
Find Your Splash Cards
Log in and click the Splash Cards tab at the top of your account dashboard.
Each card shows its name, the members linked to it, its status (Active in green or Inactive in grey), and its balance.
If you're the account's billing member, you'll also see:
Enable Card (green), on inactive cards
Load Funds (blue), on active cards
A 3-dot menu in the corner of each card, to disable or re-enable it, link members, transfer funds, or delete it
Create a Card
Click New Card.
Enter a Card Name, such as "Kids Card."
Under Assign to member(s), choose at least one household member.
Click Create Card.
New cards start inactive. Enable the card before you load funds or use it.
Enable or Disable a Card
Enable: click Enable Card on the card, or choose Re-enable Card from its 3-dot menu. If all your cards are inactive, you can click Enable All Cards at the top of the page.
Disable: choose Disable Card from the 3-dot menu, then click Disable to confirm.
A disabled card can't be used to pay, even if it has money on it.
Load Funds
Before you start, make sure the card is enabled and you have a payment method saved to your account. If you don't, you'll be asked to add one.
Click Load Funds on the card.
Choose a Payment Method. Your default is preselected.
Enter the Amount ($).
Read the terms and check I agree to the terms and conditions.
Click Load Funds.
Before you load:
Your balance never expires. You can use it for purchases at your club's point of sale. Your club may have its own rules too.
Balances are non-refundable. Loaded funds can't be returned as cash or credited back to your payment method, so load only what you plan to use. If you loaded money by mistake, contact your club.
You can load any amount, down to the cent. Many members load $50–$100 at a time.
Transfer Funds Between Your Cards
You can move money between your own cards instantly. You can't transfer to another family's cards.
On the card with the money, open the 3-dot menu and choose Transfer Funds.
In Transfer to, choose the card to receive it.
Enter the Amount ($). The available balance is shown.
Click Transfer.
Example: Card 1 has $50 and Card 2 has $10. After you transfer $50 from Card 1, Card 1 has $0 and Card 2 has $60.
View Your Transaction History
Click View Transactions, or the clock icon on a card. [Confirm the label and location.]
If you have more than one card, use Select Card to choose one.
The top shows the card's name, status, and balance. Each row shows the date, type, amount (green for money added, red for money spent), your balance afterward, and any note.
Load: you added money from a payment method.
Cash Load: club staff added money, for example cash you paid at the desk.
Purchase: you paid at the point of sale.
Transfer In / Transfer Out: you moved money between your cards.
Reversal: the club corrected an earlier transaction.
Pay with Your Card at the Club
Tell the cashier you'd like to pay with your Splash Card.
The cashier selects your card by name, such as "Splash Card: Family Card."
Your card must be active and have enough money for the purchase. Otherwise, you'll need to pay another way. Splash Cards can only be used by the members linked to them, not for guest or employee purchases.
Frequently Asked Questions
Can I have more than one Splash Card?
Yes. Each card has its own name, balance, and history, and you can move money between them any time.
Who can load funds?
The account's billing member can load funds from saved payment methods. Club staff can also add funds, which show as Cash Load in your history.
What if my balance is too low?
The payment won't go through. Load more funds or pay another way.
Can I transfer money to another family's card?
No. Transfers only work between cards on your own account.
Can I set up automatic reloading?
Not yet. Load funds when your balance gets low.
Can I get a refund if I load too much?
Splash Card balances are non-refundable. If you loaded money by mistake, contact your club.
How do I delete a card?
Bring the balance to $0 by spending it or transferring it to another card, then choose Delete from the card's 3-dot menu.