The Reservations Reports page in the console now loads correctly instead of returning a No networks returned valid data error.

For a selected date range, the report counts individual reservations for each site.

Cancelled bookings are excluded from the results.

Every active site appears in the results, including sites with zero reservations, so the network total can be reconciled accurately.

Staff can offer an assigned shift to all coworkers or to one specific coworker from Staffing > My Schedule.

Staff can propose a trade for one of another coworker's shifts from their schedule.

Clubs can require manager approval before a swap takes effect, and the people involved receive email notifications.

Overlapping shifts are blocked automatically.

Open swap requests close when the related shift is edited.

Administrators can export time logs for all employees in one file without selecting an employee first.

The combined export is sorted by employee, then date.

Custom start and end dates now display accurately in the Period field.

Voided point-of-sale orders are excluded from new invoices.

If an order is voided after it was invoiced, the invoice is corrected automatically and the reduced total is reflected in the invoice line items, emailed statement, invoice list, and payment screen.

Invoice line items and totals stay consistent, including when historical data has already been repaired.

On the member Make a Payment screen, product rows are no longer selected automatically.

A payment includes only products or member charges the member actively selects.

If nothing is selected, the page shows an error and prevents a $0 confirmation from being created.

The Sales Details report now includes an Uncategorized option in the Fee Type filter for point-of-sale line items with missing or unrecognized categories.

The Category column displays Uncategorized or Unknown category instead of a blank for those line items.

The pagination issue that skipped the first page of results is corrected.

Installment plans now use the central membership system as the source of truth for plans, schedules, and charges.

New clubs connect automatically, and gateway keys saved during a temporary outage are retried automatically every 15 minutes.

Installment plans are not available from Finances > Offline Payment. Members start installment plans through online Credit or Debit checkout.

Super admin support logins are excluded from the Admin Logins report.

The CRM summary, per-site detail view, and pivot report now count genuine club admin logins only.

When an account has open bills, the installment option shows a clear note directing the member to pay those bills first.

Pay in full remains available.

Required products, balance due, and credit now show the same gray explanatory note used for open bills.

Pay in full remains available when installments are blocked.

A cloned site no longer inherits the source site's membership system connection.

Each site re-establishes its own connection when needed, so activity and sign-ins stay attributed to the correct club.

When a member's email address is updated, the address suppression is cleared so campaigns can reach the new address.

Unsubscribe choices and contacts removed by account action remain unchanged.

The Unsubscribe action in Contacts and View Stats in Campaigns are clickable again.

Large bulk changes to member tags now process their pending Mailchimp updates in a single background pass instead of waiting for multiple scheduled runs.

Updates appear in Mailchimp much sooner after the bulk action completes.

Member Mail's campaign editor now uses the self-hosted MemberSplash Builder instead of the third-party Unlayer editor, with drag-and-drop layouts, rich text, media, and countdown images.

Campaigns created in the previous editor open in a read-only view. Admins can convert them to the new format or duplicate them as new designs.

Campaign-level settings include reply-to addresses, scheduling, and templates. Scheduled campaigns send at the booked time, and a segment with no rules now matches no members.

Countdown images are rendered and saved to the club's file storage when a campaign is sent so they display reliably across email clients, including Gmail on Android.

Upcoming campaigns remain visible in the Scheduled tab, with an accurate count, regardless of the selected date period.

Statistics cards continue to show sent campaigns within the selected date period.

Campaigns more than 24 hours past their scheduled send time are moved back to draft rather than sent late.

A reliable lock ensures each scheduled campaign batch is claimed and sent only once.

The editor prevents a campaign from sending more than once if Send is clicked repeatedly or the campaign is open in multiple tabs.

Campaigns continue to send batch by batch as before.

The Accounts screen loads upcoming pages in advance and keeps recently viewed pages in memory, so switching between pages is faster.

The page cache clears automatically when account data changes.

A category is required before a POS item can be published. This applies in the item editor, Quick Edit, and bulk edit.

Categories that are still in use cannot be deleted. The Delete link is replaced by a notice showing how many items use that category.

Drafts and the Employee Discount item are unaffected. Existing live items without a category can still be saved normally.

Voided POS orders, including voids and re-rings, are excluded from Sales Summary and Sales Details totals.

Total Unpaid, Total Paid, and Total Sales now reflect only live charges. Total Unpaid matches unpaid invoices for the same date range.

Refunded Splash Card orders remain visible under Total Refunded.

Clubs can create scheduled automations or trigger them when a member joins, a payment succeeds or fails, or a member checks in at the front desk.

Choose which accounts are affected using account type, account tags, or payment status, then automate sending an email, adding or removing a tag, or adding or setting guest credits.

The Activity log records each run and its result, and failed runs can be retried.

Automations can be saved as drafts, started from category templates, updated in bulk, and imported or exported as JSON.

Fixed an issue that could leave the Horizontal Gallery editor blank on pages with a gallery.

Gallery images now continue to load as expected, with existing image delivery and sizing behavior preserved.

Controls on the member payment form now have labels that screen readers can announce.

Required-field errors are announced by name and move focus to the field that needs attention.

Payment confirmation markup and duplicate field IDs on the admin payment form were corrected.

The admin top bar is aligned and loads without jumping, with admin tools grouped into a consistent layout.

Admins can switch to a member or staff account from any admin screen, and super admin tools are grouped in one menu.

The Get Help button shows an unread indicator when there is a new Intercom reply.

On the public site, one floating pill replaces the separate viewing-as banner and live-site bar, with Edit Page, Quick Switch, and Dashboard options.

Switching accounts no longer grants permissions higher than the current user's own access.

Credit Card Terminals: switch between card and table views, use Refresh to reload the list, and see a clear message when no terminals are configured.

Splash Card Balances: cards are separated into Active and Disabled tabs. The screen adds search, pagination, CSV/Excel export, a 12-month balance chart, and a redesigned account dialog. The previous 200-account limit has been removed.

Mobile App: the screen highlights the QR code and club code as the two ways members can find their club. The QR code now includes MemberSplash branding, and club codes are validated as members type.

The member dashboard shows the Payment Plans menu when the account has at least one active or past payment plan.

If the account has no active or past payment plans, the menu is hidden.

Premium clubs can send text alerts to members who have opted in. Admins can target all eligible members, a segment built from filters and selected members, or one member, and send now or schedule a message.

Admins can review each member's opt-in status and consent history, and see delivery results for each recipient.

Messages outside quiet hours are held until the sending window opens. Emergency alerts are the only exception.

Built-in safeguards screen message content, block marketing or off-topic texts, phone numbers and link shorteners, and require a one-time code to confirm each send.

Turning off Text alerts while a member is awaiting confirmation now cancels the pending confirmation. A later YES to that old confirmation text will not opt the member back in.

Text Messaging screens now use Cell phone instead of mobile number, matching the member form.

The dashboard now loads immediately on a club's first login after a release instead of waiting for social icons to copy into the media library.

Any icons that are not ready yet use the plugin's available files while the background copy completes. No setup changes are required.

The mobile app now receives each club's Manage Account settings at sign-in, so account screens follow the same rules as the website. If those settings cannot load, members can still sign in.

Member directory fields are restored for each club in both the app and on the website, including the contact fields the club has configured.

Click a linked account number in an admin data table or card field grid to open that account's Edit Account dialog in place.

Blank or zero account numbers, and numbers shown to viewers without account-management permission, remain plain text.

Members can review account details, guest pass information, Splash Card balance, member-since date, visit history, and reminders when their club needs more information.

Members can edit profile and emergency-contact details and manage family members, subject to the club's Manage Account settings. The app applies those same club rules used on the website.

Members can view current and past payment plans, including schedules and payment history, see why a payment failed, and change the card used by a plan. Saved payment methods now show the card brand.

Members can choose whether they appear in the member directory and which contact details are shown, and set light, dark, or automatic theme, text size, reduced motion, and higher contrast.

The Email Accounts, Aliases, and Distribution Lists pages under Communications now automatically reconnect to Polaris Mail and retry the request if the saved session expires.

This prevents the pages from showing an empty No matching records found list when data is available.

Any club admin can withdraw an open upgrade request from the Requested card or the phone menu.

After withdrawal, the plan badge button reads Upgrade again.

A first-party PDF viewer now replaces the PDF Embedder shortcode. It shows one page at a time with page navigation, zoom, fullscreen, keyboard and swipe controls.

Search, Download, and Print are off by default. Add search="on", download="on", or print="on" to an embed to show those controls.

Premium clubs keep their Download button through a one-time upgrade. Viewer controls and defaults can be set at the club or network level, and an off-switch is available to restore the previous behavior.

When the viewer can't handle an embed or file, the page shows a link or a clear error instead of a misleading blank box.

Members of closed accounts are excluded from email segments and contacts, campaign sends, push audiences, and automation targets.

PDFs stored using a club's bare domain, www address, or its own alias now load in the built-in viewer from the host used by the page.

Third-party hosted PDFs and files that are missing or return an error from the CDN may still display a link or an error. The Open the PDF in a new tab link keeps the stored address.

Legacy gender values now appear in the member and account dialogs, and the account dialog's Members tab shows each member's gender.

The Missing Gender report now lists members whose Gender field is blank. CSV imports and Add Member save canonical gender values, and values longer than the storage limit map to other instead of causing the whole save to fail.

Saving a member with a legacy value no longer creates a false gender-change entry in the audit log.

PHP security update (October 21, 2026): Our team was aware of the upcoming PHP security release a day in advance and updated all servers to the patched version of PHP on October 21, the same day it became available.

Account switching respects permissions (Release 6.0.142): Switching to a member or staff account with Quick Switch never grants more access than the admin's own.