The Text Messaging settings page controls how your club's texts are labeled, when they can go out, what members agree to when they opt in, and what your club can and can't text.
💡 Text messaging is available on the Premium plan. Interested in upgrading? Visit membersplash.com/upgrade.
Accessing Text Messaging settings
Settings > Site > Text Messaging
Click Settings in the top navigation bar.
Select Text Messaging under the Site section in the left-hand menu.
Text prefix
Every text starts with your club's name so members know who it's from. To leave more room in each text, enter a shorter Prefix. Leave it blank to use your club name.
Quiet hours
Texts only go out between 8:00 AM and 8:00 PM in your club's time zone. This is the legal window for texting.
When Narrow the window is off, texts can send any time between 8:00 AM and 8:00 PM.
When Narrow the window is on, texts only send between the Start and End times you set. The Time zone shows your club's time zone.
A text sent or scheduled outside the window is held and goes out when the window opens. Emergency alerts (weather or safety only) are the one exception and can go out any time.
Member opt-in wording
This is the consent message members see when they opt in. It names your club, explains that texts cover closures, weather and facility notices, and tells members they can reply STOP to unsubscribe or HELP for help.
Members are never auto-enrolled; each one must actively opt in.
Saving your settings
Click Save changes when you're done.
Texting rules
Expand Texting rules to see what your club can and can't text. Everyone who sends texts reads these once before their first text.
✅ Text about:
Closures and weather
Safety and facility notices
Hours and season dates
Events and reservations
Membership and renewals
🚫 Never text:
Promotions and discounts
Fundraising and raffles
Outside businesses and sponsors
Loans and crypto
Alcohol, drugs and tobacco
Firearms and fireworks
Adult or hateful content
Politics and religion
Asking for personal or payment info
Phone numbers and short links
⚠️ Breaking these rules can pause your club's texting. Phone carriers block texts that break these rules, and one violation can pause your club's texting while it's reviewed. If it isn't about running the club, don't send it. For fundraisers, promotions or sponsor news, use email instead.
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