The Visits Report helps you track both member and guest visits to your pool. It’s a valuable tool for planning, evaluating usage trends, and determining staffing needs.
Filtering Your Report
Use the built-in filters to refine your search:
Date Range – Select a custom range of dates.
Time Period – View data by hour, day, week, or month.
Account Type – Choose from your organization’s specific account types.
Visit Type – View all visits, or only members or guests.
Attendant – Filter by the staff member who checked in the visitor (helpful for tracking visits by pool if you have multiple locations).
Search By – Look up visits by name or account number.
After setting your filters, click Apply to run the report. Use Reset to clear your selections and start fresh.
Viewing the Results
Your results will appear as a bar graph. Hover over any bar to see the exact visit count for that data point. Below the graph, you’ll find:
Total Count
Member Count
Guest Count
Detailed Visit Data
Detailed visit data is listed below the summary. You can customize which columns are shown using the column icon. Available data points include:
Account #
Legacy Account #
Name &
Email
Date
Check-In Time
Check-Out Time
Payment Status
Account Type
Member Type
Visit Type
# of Credits Used
Picture (if available)
Attendant
Address
City
State
Zip
Exporting Data
Select individual rows (or select all) to export the data to CSV or Excel format.