Skip to main content

Getting Started for Clubs: Part 2

Test the member experience and give each admin their own login

Part 2 of 3. You'll test the full member experience and give your board and staff their own logins.


Step 4: Test the member experience

🚨 Don't skip this step. Testing is how you catch setup issues before your members do.

  1. Create a test member account, then use the Switch feature to sign up as a new member would.

  2. Buy a membership with a test payment and check the confirmation email and order.

  3. Try a few other scenarios: a different account type, a guest pass, leaving checkout without paying.

💡 Tip: Name test accounts clearly, like "TEST Smith Family", so they're easy to find and delete later.


Step 5: Add your admin users

Give each board member, manager and staff member their own login. This video shows how:

Then assign each person a role. Your board decides what each role (Board, Manager, Staff) can see and do. Give people only the access they need, like check in only for gate staff.
​

⚠️ One person, one login. Shared logins get lost when boards change, and we can't reach the right person when you need us.


Step 6: Turn on optional features (only if you'll use them)


Before Part 3, make sure you've:

  • Completed a test signup, purchase and check in

  • Added each admin with their own login and the right role

  • Decided which optional features you need

Did this answer your question?