Part 3 of 3. You'll train your front desk, tell your members registration is open, and learn the tools you'll use every day.
Part 3: Launch and daily operations (you are here)
Step 7: Train your front desk staff
Anyone working check in should watch this before your first member arrives:
💡 Tip: Let staff practice on your test accounts from Part 2 so mistakes happen before opening day.
More: Visits report video
Step 8: Tell your members
Let members know registration is open and how to sign up. This video covers email campaigns:
Step 9: Run your pre-launch checklist
Do one last review with the New Season Checklist before you open registration.
Bookmark these for daily use
Front Desk: Check in, Visits report, Guest pass credits and settings
Members: Accounts video | Member Management
Finances: Financial reporting, card refunds, ACH refunds
💡 Tip: Run financial reports weekly during registration season and monthly in the off season.
You're ready! Every confident admin started right where you are. We're glad you're here. 💦